We process and ship your order as quickly as possible. Our customers have an hour window to request an order cancellation or address edit. While we will do our very best to accommodate your request during the hour window timeframe, cancellations and address edits are not guaranteed.

For order processing and fulfillment, please allow 1-2 business days. Processing and fulfillment time frame applies to all orders, including expedited shipping orders. You will receive a shipping confirmation email as soon as tracking information is available.

Please note, for product launches, restocks, US holidays and promotional periods, please allow up to 3-4 business days for order processing due to our high volume.

Returns and Exchanges click here

Contact us at PR@beistravel.com for press inquiries.